Vinted Shoppers Express Anger Regarding Sizing Changes
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
This online marketplace has altered its sizing categories for female and kids' apparel without notifying all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers are posting online claiming that product pages now present a modified sizing category versus the original listing because of the remapping.
The platform stated the updated approach better aligns with other platforms.
They have suggested members to review their products and manually change the size when needed, causing user dissatisfaction.
Sizing System Updates
Before the change, the sizes had both one number and one letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L used to be a 12 but is now a UK 16-18.
Member Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, located in Scotland, said garments she listed on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Manual Updates
A different user, from Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she stated.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, Vinted reversed a change to its shipping options after backlash from users.
